Refund & Cancellation Policy

Response Depot provides digital planning tools, templates, guides, and professional consulting services. This policy explains how we handle download problems, refund requests, and service cancellations.

Digital Products

Our digital products are delivered electronically and do not require shipping or physical returns.

Please review the product description, included files, and software requirements before purchasing. Once a digital product has been downloaded or accessed, we generally do not offer refunds for a change of mind or an incorrect selection, except where required by applicable law.

Download Problems or Incorrect Files

If you cannot access your purchase, receive the wrong files, or discover that a product is materially different from its description, email Response-Depot@outlook.com.

Please contact us within 30 days of purchase and include:

• Your order number or proof of purchase

• The product name

• A description of the problem

• A screenshot or error message, if available

We will work with you to restore access, provide the correct files, or resolve the issue. If we cannot resolve